Tata Consultancy Services, a leading IT services, consulting and business solutions firm, announced today a multi-year, multi-million dollar contract to provide application support, maintenance and development services to Air Liquide USA LLC, a subsidiary of Air Liquide Group, the world leader in gases for industry, health and the environment.
Leveraging its Global Network Delivery Model™ (GNDM), TCS will provide end-to-end application development and maintenance services to support 5,800 Air Liquide USA LLC users 24/7, improving operational effectiveness and efficiency. TCS will oversee day-to-day IT management through a managed services model, as well as offer immediate problem diagnosis and repair services for an added level of IT support. TCS will also bring in Application Preventive Maintenance as part of its service delivery model to increase productivity and reduce repair costs by streamlining IT costs and enhancing business performance.
“We are very pleased to be working with TCS,” said Ravi Waran, Chief Information Officer, Air Liquide USA LLC. “I look forward to TCS’ contribution to helping Air Liquide achieve its business goals.”
“Our partnership with Air Liquide USA LLC underscores TCS’ growing leadership in the manufacturing space,” said Surya Kant, President, TCS North America. “With our in-depth industry business and process knowledge, TCS will help Air Liquide USA LLC drive continuous improvement and innovation.”
TCS Global Network Delivery Model is a collaborative, best-in-class framework of people, processes and infrastructure. The model taps on TCS’ global intellectual assets of tools, methodologies and products to help customers reduce implementation time to realize benefits quicker and achieve business goals.
With a wealth of manufacturing industry experience, one in three Fortune 500 manufacturing giants partner with TCS to adopt the right technology-enabled solution that will connect their extended supply chains, reduce product development time, improve product differentiation, provide real-time business insights and lower operational costs.