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Sourcing Insights

  • 6 Steps to Smartsourcing: Contract for Innovation

    In my initial article, I discussed Smartsourcing, or the need to take outsourcing to the “next level” where overall business value, rather than cost savings, is the key objective. As outlined in that piece, there are six steps to achieving this goal. In my first two pieces, I addressed step one, Strategizing

GDR TV

What Global Banks Expect from Sourcing Partners

Why banks are re-thinking what stays in-house and what is managed by outsourcers.

Special Reports and White Papers


Read our special report describing the ITO and BPO areas where Mexico and Latin America are a better fit than India – and why.


Read the white paper: Research shows Guadalajara, the “Silicon Valley of Mexico” is as safe or safer, than similarly-sized cities in Latin America and North America
  • Data Navigator

    • Thirteen science campuses have been created in Jalisco since 2000.
    • Mexico has the lowest cost index in the areas of software design, back office and call center services, according to KPMG’s 2010 Competitive Alternatives study.
    • Half of all Internet users in Mexico use Facebook.
    • 86% of Mexicans have cell phones, 59% desktops, 54% laptops, 45% video games, 44% smart phones.
    • Mexico is the fourth largest producer of IT services after India, the Philippines, and China.
    • Read More

  • Cafe scene in Guadalajara\'s Providencia district
    Suburban-style offices in Guadalajara\'s Providencia district.
    Tree-lined streets grace Guadalajara\'s Providencia district.